Adjuster I Complex Claims

aig.ch

In-person collaboration (primarily in the office)
Manage claims allocation
Technical referral point
Drive performance through criteria
The job posting is for an Adjuster I Complex Claims position at AIG, a global insurance organization. The role focuses on leading a team of express analysts to manage complex claims while ensuring excellent service delivery, compliance, and performance metrics

Job Summary

  • Lead an express analysis team, focused on providing excellent service to insured parties and clients, work as part of a team, constantly motivating the personnel under your supervision, develop strategies to achieve desired service levels (NPS), define goals aligned with the department's objectives, and encourage your team to meet them.
  • Successfully leading a team of express analysts, maintaining performance within metrics, and being responsible for 700 claims per month.
  • At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.

Matching Summary

Match Score: 85

The job posting is for an Adjuster I Complex Claims position at AIG, a global insurance organization. The role focuses on leading a team of express analysts to manage complex claims while ensuring excellent service delivery, compliance, and performance metrics.

Skills & Requirements

Must-have

  • Manage claims allocation
  • Technical referral point
  • Drive performance through criteria
  • Accurate claims assessment
  • Embed balance scorecard/KPIs
  • Mitigation of indemnity and expense spend

Nice-to-have

  • Positive influence multi-cultural environment
  • Marketing AIG claims expertise externally
  • Coaching and effective listening
  • Culture of inclusion and belonging

Key Requirements

  • At least 3 years of claims management
  • Effective broker engagement
  • Teamwork
  • Proactive management
  • Effective time management/prioritization
  • Calendar organization
  • Effective analytical and attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter