Base: $18.39 - $24.99 ph; bonus/equity: not specif...
Hybrid
One year of customer service experience
Strong problem-solving and analytical skills
Professional interpersonal communication skills
The Contact Center Representative serves as the primary connection between Intermountain Health and patients to foster relationships regarding care needs
Job Summary
The Contact Center Representative serves as the primary connection between Intermountain Health and patients to foster relationships regarding care needs.
This fully remote position requires a hybrid training period at the Lake Park Building in West Valley City, Utah, lasting five weeks.
All necessary equipment including laptops, monitors, headsets, and docking stations are provided by the employer for this role.
Matching Summary
The Contact Center Representative serves as the primary connection between Intermountain Health and patients to foster relationships regarding care needs.
Salary
Base: $18.39 - $24.99 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive package covering wellness programs included
Skills & Requirements
Must-have
One year of customer service experience
Strong problem-solving and analytical skills
Professional interpersonal communication skills
Nice-to-have
Experience in hospital or medical office setting
Knowledge of medical terminology
Prior Electronic Medical Records (EMR) usage
Key Requirements
One year of customer service experience
Ability to work in a call center environment
Proficiency with electronic medical records preferred