Base: market data based; bonus: performance determ...
On-site
Hands-on experience with mysql postgresql redis mongodb clickhouse
Strong foundational knowledge of linux networking and cloud infrastructure
Understanding of database fundamentals including backups replication indexing
The role involves delivering high-touch, white-glove support to strategic accounts while troubleshooting complex database and cloud infrastructure issues
Job Summary
The role involves delivering high-touch, white-glove support to strategic accounts while troubleshooting complex database and cloud infrastructure issues.
DigitalOcean offers competitive compensation including bonuses, equity grants, and access to over 10,000 LinkedIn Learning courses for career development.
Candidates will collaborate cross-functionally with Product and Engineering teams to influence product improvements and ensure seamless customer outcomes.
Matching Summary
The role involves delivering high-touch, white-glove support to strategic accounts while troubleshooting complex database and cloud infrastructure issues.
Salary
Base: Market data based; Bonus: Performance determined; Equity: Grants upon hire and ESPP available
Skills & Requirements
Must-have
Hands-on experience with MySQL PostgreSQL Redis MongoDB Clickhouse
Strong foundational knowledge of Linux networking and cloud infrastructure
Understanding of database fundamentals including backups replication indexing
Ability to diagnose production issues impacting database performance availability
Effective communication skills to explain technical concepts clearly
Nice-to-have
Experience contributing to open-source projects in the database ecosystem
Exposure to multi-cloud or hybrid cloud environments
Basic experience with distributed systems or containerized Kubernetes environments
Hands-on experience with Infrastructure-as-Code tools like Terraform Helm Ansible
Contributions to technical blogs or documentation related to cloud-native technologies
Key Requirements
2–5 years of experience in technical support DevOps or cloud engineering
At least one Database Certification such as Oracle Certified Professional or Databases Administrator
Hybrid work arrangement based out of Hyderabad India