Willow - Application Advisor

Nordic PR Partners

**
Expert ehr application troubleshooting
3+ years ehr implementation experience
Ticketing system proficiency
** Nordic PR Partners is seeking an Epic Application Management Application Advisor who will provide expert EHR design and troubleshooting services while mentoring team members. The ideal candidate should have a strong background in EHR systems, excellent problem-solving skills, and the ability to manage multiple clients effectively. This role emphasizes teamwork, customer service, and a commitment to continuous growth. **

Job Summary

  • The role involves providing expert EHR design, build, testing, and advanced troubleshooting services for Nordic clients.
  • Candidates must demonstrate the ability to guide internal and customer teams to resolutions while managing multiple complex projects simultaneously.
  • The position requires mentoring other team members and explaining complex system setups to stakeholders up to the C-suite level.

Matching Summary

Match Score: 75

** Nordic PR Partners is seeking an Epic Application Management Application Advisor who will provide expert EHR design and troubleshooting services while mentoring team members. The ideal candidate should have a strong background in EHR systems, excellent problem-solving skills, and the ability to manage multiple clients effectively. This role emphasizes teamwork, customer service, and a commitment to continuous growth. **

Skills & Requirements

Must-have

  • Expert EHR application troubleshooting
  • 3+ years EHR implementation experience
  • Ticketing system proficiency
  • Change management process knowledge
  • Customer service excellence

Nice-to-have

  • ITIL process knowledge
  • Project management experience
  • Mentoring and team leadership skills
  • Strong written and verbal communication
  • Adaptability to shifting priorities

Key Requirements

  • Post-secondary education or equivalent experience
  • Certification in one or more EHR application modules
  • 3+ years of EHR module experience
  • Ability to work on-call rotations including nights and weekends

Work Rights

Not specified

Tailored Resume

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