Claims Consultant

618

Tweed Heads, Australia
Not specified; annual compyny incentive scheme inc...
Hybrid (3 days remote after 3 months)
Customer focused service delivery
Workers compensation claims management
Legislative compliance adherence
EML is seeking a Claims Consultant for their Tweed Heads office, offering a full-time, permanent position with a blend of in-office and remote work. The role focuses on managing workers' compensation claims while providing empathetic service to injured workers and employers

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing empathetic support to injured workers throughout their return-to-work journey.
  • Candidates will collaborate with a diverse team including Technical Specialists and Injury Management Specialists to deliver high-level service to all stakeholders.
  • The company offers comprehensive benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and access to a corporate wellbeing program.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for their Tweed Heads office, offering a full-time, permanent position with a blend of in-office and remote work. The role focuses on managing workers' compensation claims while providing empathetic service to injured workers and employers.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Workers compensation claims management
  • Legislative compliance adherence
  • Stakeholder communication skills
  • Team collaboration environment

Nice-to-have

  • Previous medical or retail experience
  • Hospitality background preferred
  • Corporate customer service history
  • Creative problem solving abilities
  • High attention to detail

Key Requirements

  • Face-to-face group interview attendance required
  • Willingness to go above and beyond for customers
  • Ability to multitask and shift priorities

Work Rights

Not specified

Tailored Resume

Cover Letter