Apprenti Réceptionniste H/f/x

Sofitel Sydney Wentworth

Paris, France
On-site
Client check-in and check-out procedures
Use of opera cloud system
Customer service and client relations
The role ensures a warm and differentiated welcome to clients while maintaining the quality standards of the establishment to provide an unforgettable experience

Job Summary

  • The role ensures a warm and differentiated welcome to clients while maintaining the quality standards of the establishment to provide an unforgettable experience.
  • The apprentice manages administrative and operational tasks including billing, cash handling, luggage assistance, and communication with other hotel services.
  • The position requires adherence to safety, hygiene, and environmental policies, and embodies the 'Heartist' spirit in all client interactions.

Matching Summary

The role ensures a warm and differentiated welcome to clients while maintaining the quality standards of the establishment to provide an unforgettable experience.

Skills & Requirements

Must-have

  • Client check-in and check-out procedures
  • Use of OPERA CLOUD system
  • Customer service and client relations
  • Cash handling and billing management
  • Multilingual communication skills
  • Compliance with safety and security protocols

Nice-to-have

  • Team collaboration and communication
  • Initiative and problem-solving skills
  • Attention to detail and organization
  • Flexibility and adaptability
  • Passion for customer experience
  • Knowledge of Green Key environmental program

Key Requirements

  • Proficiency in English and a second language
  • Strong service and hospitality orientation
  • Computer literacy
  • Excellent interpersonal and communication skills
  • Ability to work effectively in a team
  • Good presentation and professionalism

Work Rights

Not specified

Tailored Resume

Cover Letter