Customer Service Representative

Grand Canine Hotel

Burbank, CA, United States
Base: $17.81ph doe; bonus/equity: tips; benefits: ...
On-site
Handling phones and customers
Greeting pet parents and pets
Managing check-ins and check-outs
Destination Pet is seeking a Customer Service Representative for its Grand Canine Hotel in Burbank, CA. The role involves providing exceptional service to pet owners while managing various customer service tasks in a pet-friendly environment

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
  • Answering phones with a smile in your voice and multi-tasking like a pro.
  • Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for its Grand Canine Hotel in Burbank, CA. The role involves providing exceptional service to pet owners while managing various customer service tasks in a pet-friendly environment.

Salary

Base: $17.81/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k and Pet Insurance

Skills & Requirements

Must-have

  • handling phones and customers
  • greeting pet parents and pets
  • managing check-ins and check-outs
  • handling cash and cards
  • maintaining lobby cleanliness

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure
  • solving problems quickly

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter