$70,000.00-$120,000.00; not specified; not specifi...
On-site
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates
Ford of Latham is seeking Automotive Service Advisors to facilitate customer service and automotive repairs. The role involves communication between customers and technicians, estimating repair costs, and managing service records, with a focus on exemplary customer service
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Ford of Latham is hiring Automotive Service Advisors with a schedule requiring open availability, including Saturdays, and offers competitive pay, medical, dental, and vision plans, paid holidays & PTO, and more.
Matching Summary
Match Score: 85
Ford of Latham is seeking Automotive Service Advisors to facilitate customer service and automotive repairs. The role involves communication between customers and technicians, estimating repair costs, and managing service records, with a focus on exemplary customer service.
Salary
$70,000.00-$120,000.00; Not specified; Not specified
Skills & Requirements
Must-have
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates
Writing repair orders
Maintaining customer records
Communicating with customers and technicians
Nice-to-have
Earning customers for life
Team player focused on exemplary customer service
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus