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Mandalion Education Pte. Ltd. is seeking a Front Desk Customer Service Officer to manage interactions with parents and students, handle inquiries, and assist with administrative tasks. The ideal candidate should be bilingual in English and Mandarin, have customer service experience, and possess strong organizational skills.
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Job Summary
Attend to walk-in parents and customers while managing multiple communication channels including phone calls, WhatsApp messages, and emails.
Assist with student registration, course enquiries, payment collection, and support teachers with materials and attendance.
Work a rotating 5-day work week including weekends with weekday hours from 11:00AM to 9:00PM and weekend hours from 9:00AM to 6:00PM.
Matching Summary
Match Score: 75
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Mandalion Education Pte. Ltd. is seeking a Front Desk Customer Service Officer to manage interactions with parents and students, handle inquiries, and assist with administrative tasks. The ideal candidate should be bilingual in English and Mandarin, have customer service experience, and possess strong organizational skills.
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