As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
As Concierge for the Rhodes Shopping Centre Branch of CommBank, you’ll be the face of CommBank and the first person customers speak with to assist them.
You’ll help customers make informed financial decisions to achieve their goals while being part of a supportive Indigenous Employee Network if applicable.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service skills
Excellent communication skills
Professional and approachable demeanour
Ability to manage customer expectations
Experience in financial services or retail
Part time availability for fixed roster
Nice-to-have
Genuine interest in financial wellbeing
Building personal customer connections
Knowledge of digital banking technology
Interest in career growth with CommBank
Key Requirements
Proven track record in customer service
Experience in financial services, retail, or hospitality
Availability to work predetermined part time roster