Lead a high-performing team responsible for exceptional customer service, proactive account management, and outbound promotional engagement across a defined territory of veterinary clinics
Job Summary
Lead a high-performing team responsible for exceptional customer service, proactive account management, and outbound promotional engagement across a defined territory of veterinary clinics.
Oversee an assigned territory of veterinary clinics by building relationships with key contacts to support retention and partnership longevity while monitoring account performance and identifying opportunities for growth.
Covetrus offers a family-friendly culture, respectful workplace, and benefits including discounts on animal health products, health and wellbeing resources, and additional leave benefits.
Matching Summary
Lead a high-performing team responsible for exceptional customer service, proactive account management, and outbound promotional engagement across a defined territory of veterinary clinics.
Skills & Requirements
Must-have
Lead and mentor customer-facing teams
Oversee territory of veterinary clinics
Execute outbound promotional calls
Promote CRM and data discipline
Collaborate with cross-functional teams
Nice-to-have
Experience building a team
Animal health industry experience
High product SKU environment experience
Key Requirements
Demonstrated leadership and coaching experience
Experience in customer service, account management, or sales support
Experience using CRM systems (e.g., Salesforce)
Strong knowledge of outbound promotions or marketing campaign support