Sr. Technical Services & Ongoing Support Specialist (tsos) - Touch Surgery Ecosystem

techfreshers

United States
Base: $84,800.00 - $127,200.00; bonus/equity: not ...
Fully remote
Tier 2 technical support experience
Remote technical troubleshooting skills
Experience with cloud connectivity
At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all

Job Summary

  • At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.
  • The Senior Technical Services & Ongoing Support Specialist plays a critical role in providing Tier 2 technical support for custom OR devices and livestreaming solutions.
  • Medtronic offers a competitive salary and flexible benefits package to support employees at every career and life stage.

Matching Summary

At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.

Salary

Base: $84,800.00 - $127,200.00; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Tier 2 technical support experience
  • Remote technical troubleshooting skills
  • Experience with cloud connectivity

Nice-to-have

  • Engagement with hospital IT teams
  • Experience in healthcare technology
  • Strong software and hardware troubleshooting

Key Requirements

  • Bachelor’s degree with 4+ years of experience
  • Advanced degree with 2+ years of experience
  • Experience with network infrastructure

Work Rights

Must have unrestricted US work authorization

Tailored Resume

Cover Letter