Remote Mortgage Loan Officer (pennsylvania)

Zillow Group

Pennsylvania, US
Fully remote
High-volume inbound and outbound calls
Digital lead conversion
Mortgage process guidance
Originate purchase mortgage loans by converting company-provided digital leads through high-volume inbound and outbound calls

Job Summary

  • Originate purchase mortgage loans by converting company-provided digital leads through high-volume inbound and outbound calls.
  • Manage a large pipeline of active purchase loans while meeting defined SLAs, productivity metrics, and call expectations.
  • This role involves the collection, storage, and use of your voiceprints (records of speech) for operational and compliance purposes.

Matching Summary

Originate purchase mortgage loans by converting company-provided digital leads through high-volume inbound and outbound calls.

Skills & Requirements

Must-have

  • High-volume inbound and outbound calls
  • Digital lead conversion
  • Mortgage process guidance
  • Pipeline management
  • CRM and loan origination systems

Nice-to-have

  • Customer experience focus
  • Team collaboration
  • Adaptable to fast-paced environment

Key Requirements

  • 3+ years mortgage origination experience
  • Active NMLS Loan Originator
  • Completion of 20-hour SAFE Pre-Licensing Education
  • Physically located in Pennsylvania
  • High-volume phone-based origination experience

Work Rights

Physically located in Pennsylvania

Tailored Resume

Cover Letter