Adas Customer Support Technician - Mas

Mobile Auto Solutions

Base: $24.50 - $30 / hourly; bonus/equity: not spe...
Fully remote
Remote vehicle scanning and programming
Advanced driver assistance system calibrations
Customer interaction via telephone and chat
This role requires customer interaction via telephone and online chat to perform remote vehicle scanning, programming, and Advanced Driver Assistance System (ADAS) calibrations to help the collision shop get the customer’s vehicle calibrated and back on the road safely

Job Summary

  • This role requires customer interaction via telephone and online chat to perform remote vehicle scanning, programming, and Advanced Driver Assistance System (ADAS) calibrations to help the collision shop get the customer’s vehicle calibrated and back on the road safely.
  • The company offers comprehensive benefits including PTO, Paid Parental Leave, Medical, Dental, Vision Insurance effective Day 1, and a 401(k) Retirement Plan with company match.
  • Mobile Auto Solutions is proud to be an equal opportunity employer committed to an inclusive and diverse workplace.

Matching Summary

This role requires customer interaction via telephone and online chat to perform remote vehicle scanning, programming, and Advanced Driver Assistance System (ADAS) calibrations to help the collision shop get the customer’s vehicle calibrated and back on the road safely.

Salary

Base: $24.50 - $30 / Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Remote vehicle scanning and programming
  • Advanced Driver Assistance System calibrations
  • Customer interaction via telephone and chat
  • Access OEM software tools
  • Document work performed and generate invoices

Nice-to-have

  • Collaborate on best practices and training
  • Career growth opportunities
  • High-skill, high-impact technical role

Key Requirements

  • High School diploma or GED
  • 1 to 3 years technical field experience
  • Strong PC skills
  • Superior customer service skills
  • Ability to read OEM service information
  • Strong problem-solving capabilities
  • Effective verbal and written communication
  • Ability to multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter