Manager, Incident Ops And Observability

F5

Seattle, United States
Base: $170,400.00 - $255,600.00; bonus/equity: inc...
Hybrid
Incident lifecycle management
Monitoring and observability tools
Servicenow incident management
This role will play an important part in Digital’s incident management strategy, building out the Reliability Operations Center and monitoring capabilities and technologies

Job Summary

  • This role will play an important part in Digital’s incident management strategy, building out the Reliability Operations Center and monitoring capabilities and technologies.
  • The ideal candidate will bring deep expertise in incident lifecycle management—from detection and triage to resolution and post-mortem—and will collaborate cross-functionally to drive continuous improvement in our security posture.
  • F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions.

Matching Summary

This role will play an important part in Digital’s incident management strategy, building out the Reliability Operations Center and monitoring capabilities and technologies.

Salary

Base: $170,400.00 - $255,600.00; Bonus/Equity: Incentive compensation, bonus, restricted stock units; Benefits: Included

Skills & Requirements

Must-have

  • Incident lifecycle management
  • Monitoring and observability tools
  • ServiceNow incident management
  • Global Incident Response program
  • Hybrid infrastructure and cloud environments

Nice-to-have

  • Proactive problem-solving approach
  • Scaling operations and driving impact
  • Comfortable navigating ambiguity

Key Requirements

  • 5+ years of experience in running NOC/SOC/SRE teams
  • 10+ years managing incident response
  • Proven track record of managing complex security incidents
  • Experience with SIEM, SOAR, and log analysis tools
  • Experience with observability tools
  • Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, or related field (or equivalent experience)

Work Rights

Not specified

Tailored Resume

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