Customer Engagement Manager Italy

Ibstock

Competitive compensation; performance-based bonus;...
Proven experience in customer management
Strong knowledge of pharmaceutical industry
Understanding of logistics and transportation services
This role is responsible for leading and developing relationships with key clients primarily within the pharmaceutical sector

Job Summary

  • This role is responsible for leading and developing relationships with key clients primarily within the pharmaceutical sector.
  • The successful candidate will manage the full commercial lifecycle of existing customers, from service performance monitoring to contract renewal and organic growth.
  • Candidates will receive competitive compensation with a performance-based bonus, a company car, and full work equipment.

Matching Summary

This role is responsible for leading and developing relationships with key clients primarily within the pharmaceutical sector.

Salary

Competitive compensation; Performance-based bonus; Company car and full work equipment

Skills & Requirements

Must-have

  • Proven experience in Customer Management
  • Strong knowledge of pharmaceutical industry
  • Understanding of logistics and transportation services
  • Solid business and financial acumen
  • Experience managing high-value clients
  • Leadership and team management skills

Nice-to-have

  • Excellent communication and stakeholder management
  • Strong analytical mindset and KPI-driven approach
  • Fluent English language skills
  • Experience with continuous improvement initiatives
  • Ability to lead root cause analysis

Key Requirements

  • Proven experience in Customer Management or Account Management
  • Leadership and team management skills
  • Fluent English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter