Customer Care Field Manager (south Italy)

Beckman Coulter

Napoli, Italy
Drive engineering team
White glove customer support
Base business retention
Beckman Coulter, a Danaher company, is building a culture that celebrates backgrounds, experiences, and perspectives of all associates, dedicated to advancing and optimizing the laboratory

Job Summary

  • Beckman Coulter, a Danaher company, is building a culture that celebrates backgrounds, experiences, and perspectives of all associates, dedicated to advancing and optimizing the laboratory.
  • The Customer Care Field Manager will drive a team of engineers to provide white glove support, focusing on base business retention and improving customer satisfaction through tailored plans and team skill development.
  • Beckman Coulter offers a broad array of comprehensive, competitive benefit programs and unparalleled possibilities for growth and development within the Danaher family of associates.

Matching Summary

Beckman Coulter, a Danaher company, is building a culture that celebrates backgrounds, experiences, and perspectives of all associates, dedicated to advancing and optimizing the laboratory.

Skills & Requirements

Must-have

  • Drive engineering team
  • White glove customer support
  • Base business retention
  • Improve customer satisfaction
  • Improve team skills
  • Technical and application support

Nice-to-have

  • Continuous improvement culture
  • Diversity and inclusion focus
  • Creative and innovative
  • Global environment opportunities

Key Requirements

  • Degree in Technical engineering or Scientific discipline
  • Min 5 years' experience in Medical Diagnostics industry
  • Experience leading teams
  • Available to travel 50% of the time
  • Hold a current valid driver’s license
  • Excellent English

Work Rights

Not specified

Tailored Resume

Cover Letter