Medical Claims Assessor (hong Kong Market) - Mandarin Speaking

AIA Group

Cyberjaya, Malaysia
Process authorized claims transactions
Evaluate and capture claim data
Meet quality and turnaround time benchmarks
Process authorized claims transactions within the required benchmarks for Hong Kong market based on guidelines set for the issuance of AIA insurance policies

Job Summary

  • Process authorized claims transactions within the required benchmarks for Hong Kong market based on guidelines set for the issuance of AIA insurance policies.
  • Ensure meeting individual quality, turnaround time and productivity benchmark.
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Matching Summary

Process authorized claims transactions within the required benchmarks for Hong Kong market based on guidelines set for the issuance of AIA insurance policies.

Skills & Requirements

Must-have

  • Process authorized claims transactions
  • Evaluate and capture claim data
  • Meet quality and turnaround time benchmarks
  • Mandarin speaking proficiency
  • Follow Hong Kong working calendar

Nice-to-have

  • Self-motivated and customer oriented
  • Willing to learn and adapt
  • Good dedication and demeanor

Key Requirements

  • Fluent in spoken English & Chinese
  • Passing SPM Chinese subject is a MUST
  • Proficiency to converse in Mandarin / Cantonese
  • Adapt desk-bound working environment
  • Working shift including weekend on rotation basis

Work Rights

Not specified

Tailored Resume

Cover Letter