Desk Consultant - 6-month Contract / Secondment

Hecommunitybank

Sydney, Australia
Level 1/ level 2 tech support
Windows and macos support
Vpn solutions support
The technology division delivers the Group’s world leading information technology capability, with the End User Experience Platform committed to ‘Driving better experiences for our colleagues'

Job Summary

  • The technology division delivers the Group’s world leading information technology capability, with the End User Experience Platform committed to ‘Driving better experiences for our colleagues'.
  • In this secondment role, you will be responsible for ensuring the continuity of technology services by providing timely, high quality IT solutions to our colleagues.
  • This Tech Support role has some atypical requirements including rotation- based working (across 4 Sydney campus sites).

Matching Summary

The technology division delivers the Group’s world leading information technology capability, with the End User Experience Platform committed to ‘Driving better experiences for our colleagues'.

Skills & Requirements

Must-have

  • Level 1/ Level 2 Tech support
  • Windows and MacOS support
  • VPN Solutions support
  • iOS platforms support
  • ITSM best practice principles
  • high velocity situations
  • navigate through ambiguity

Nice-to-have

  • passion for learning new technologies
  • proactive approach to problem solving
  • flexibility to pivot as required
  • build strong relationships
  • collaborative team environment

Key Requirements

  • experienced technical support specialist
  • rotation- based working

Work Rights

Not specified

Tailored Resume

Cover Letter