The University of Arkansas for Medical Sciences is seeking a Patient Representative to provide counseling to patients on their financial obligations, process pre-certifications, and generate reports related to the revenue cycle. The ideal candidate should have a high school diploma or higher, experience in customer service or office administration, and knowledge of medical terminology
Job Summary
The Patient Representative counsels patients on their financial status and obligation, identifying and referring them to appropriate sponsoring agencies.
This role involves processing high-risk pre-certifications, developing denial avoidance plans, and generating reports on revenue cycle functions.
UAMS offers benefits including medical, dental, vision plans, holiday/vacation/sick leave, education discounts, and retirement matching.
Matching Summary
Match Score: 70
The University of Arkansas for Medical Sciences is seeking a Patient Representative to provide counseling to patients on their financial obligations, process pre-certifications, and generate reports related to the revenue cycle. The ideal candidate should have a high school diploma or higher, experience in customer service or office administration, and knowledge of medical terminology.
Salary
$16.82/hr; $17.07 w/ BA; Benefits Eligible
Skills & Requirements
Must-have
patient financial counseling
referral to sponsoring agencies
high-risk pre-certifications
denial avoidance plans
revenue cycle reporting
Nice-to-have
teamwork and diversity
collaborative healthcare organization
improving patient care
Key Requirements
High School Diploma/GED with 4 years of experience OR Associate degree with 2 years of experience OR Bachelor’s Degree
Knowledge of medical terminology
Intermediate proficiency with MS Office Suite
Highly proficient keyboard and telephone etiquette skills
General knowledge of office machines
Work Rights
Proof of legal authority to work in the United States