Employee Experience Operations Travel & Expense Specialist (japanese Speaker)

Roche

Japanese language proficiency jlpt n1
English verbal and written communication
Sap concur application support experience
The role involves providing timely, high-level support to internal customers on the SAP Concur application to ensure resolution and satisfaction

Job Summary

  • The role involves providing timely, high-level support to internal customers on the SAP Concur application to ensure resolution and satisfaction.
  • Candidates must communicate effectively in both Japanese at JLPT N1 level and English while handling calls, chats, and tickets.
  • Roche is a large global healthcare organization dedicated to advancing science and ensuring access to healthcare for generations.

Matching Summary

The role involves providing timely, high-level support to internal customers on the SAP Concur application to ensure resolution and satisfaction.

Skills & Requirements

Must-have

  • Japanese language proficiency JLPT N1
  • English verbal and written communication
  • SAP Concur application support experience
  • ServiceNow ticketing tool familiarity
  • 1-3 years T&E system support experience

Nice-to-have

  • Strong organizational and time management skills
  • Experience in Shared Service or Customer Service Centre
  • Collaborative global multicultural team work
  • Detail-oriented analytical problem-solving approach

Key Requirements

  • College degree required
  • 1-3 years related experience in T&E System Support
  • JLPT N1 certification in Japanese

Work Rights

Not specified

Tailored Resume

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