Tech'l Product Enablement- Service Operationalization Lead
Globe
W City Center, ,
Service capability delivery management
Operationalization of telco services
Cross-domain technical collaboration
Service Operationalization Lead is responsible for managing the implementation and roll out of new or enhanced core telco services and associated operational support processes
Job Summary
Service Operationalization Lead is responsible for managing the implementation and roll out of new or enhanced core telco services and associated operational support processes.
The role involves bridging different technical domains to create end-to-end support structures and enabling technical support teams with guidelines and enablement programs.
Globe promotes equal opportunity and diversity throughout the hiring process and employee lifecycle, emphasizing a culture of inclusion and passion.
Matching Summary
Service Operationalization Lead is responsible for managing the implementation and roll out of new or enhanced core telco services and associated operational support processes.
Skills & Requirements
Must-have
service capability delivery management
operationalization of telco services
cross-domain technical collaboration
process mapping linking business and technical scope
technical support enablement programs
service architecture design
project reporting and dashboard creation
Nice-to-have
bridging technical domains
collaboration with vendor partners
compliance with architecture and security standards