Customer Service Executive

Johnson Matthey

Royston, United Kingdom
Not specified; not specified; retirement savings, ...
Hybrid
Experience in customer service environment
Knowledge of sales systems
High levels of numeracy and attention to detail
Johnson Matthey is seeking a Customer Service Executive in Royston, UK, to enhance customer relations and support their mission in sustainable technology. The ideal candidate will have customer service experience, attention to detail, and strong communication skills, contributing to the company's commitment to a cleaner, net-zero future

Job Summary

  • The role contributes to Johnson Matthey's mission as a world leader in sustainable technology by transforming energy and reducing carbon emissions.
  • You will process customer orders and quotations while liaising with operational teams, finance, and shipping personnel to ensure timely delivery.
  • The company offers competitive salaries, hybrid working options, and comprehensive benefits including medical plans and retirement savings.

Matching Summary

Match Score: 85

Johnson Matthey is seeking a Customer Service Executive in Royston, UK, to enhance customer relations and support their mission in sustainable technology. The ideal candidate will have customer service experience, attention to detail, and strong communication skills, contributing to the company's commitment to a cleaner, net-zero future.

Salary

Not specified; Not specified; Retirement savings, life insurance, medical plans, fitness discounts

Skills & Requirements

Must-have

  • Experience in customer service environment
  • Knowledge of sales systems
  • High levels of numeracy and attention to detail
  • Proficiency in Microsoft Office packages especially Excel
  • Ability to build strong collaborative relationships

Nice-to-have

  • Excellent communication and personal skills
  • Pragmatic and logical approach to delivering results
  • Ability to ensure data integrity through quality input

Key Requirements

  • Experience in customer service environment
  • Knowledge of sales systems
  • Proficiency in Microsoft Excel

Work Rights

Not specified

Tailored Resume

Cover Letter