Case Management Associate 2

Public Consulting Group

San Diego, CA, United States
Base: $28.36 - $34.85; bonus/equity: not specified...
On-site
Calworks program guide knowledge
Quality control processes
Analyze performance data
The Case Management Associate 2 position supports the quality, compliance, and effectiveness of case management services within the CalWORKs program

Job Summary

  • The Case Management Associate 2 position supports the quality, compliance, and effectiveness of case management services within the CalWORKs program.
  • This role provides coaching, guidance, and technical assistance to Case Managers to strengthen service delivery and improve participant outcomes.
  • The position conducts case reviews, analyzes performance and quality control data, and identifies trends to support continuous program improvement.

Matching Summary

The Case Management Associate 2 position supports the quality, compliance, and effectiveness of case management services within the CalWORKs program.

Salary

Base: $28.36 - $34.85; Bonus/Equity: Not specified; Benefits: medical and dental care benefits, 401k, PTO, parental leave, bereavement leave

Skills & Requirements

Must-have

  • CalWORKs Program Guide knowledge
  • Quality control processes
  • Analyze performance data
  • Provide coaching and guidance
  • Adherence to program requirements

Nice-to-have

  • Cultural competency and empathy
  • Professional customer service skills
  • Openness to feedback

Key Requirements

  • Bachelor’s degree or 4 years’ experience
  • 2 to 4 years case management experience
  • Experience with coaching and mentoring

Work Rights

Not specified

Tailored Resume

Cover Letter