This role serves as the first voice a patient hears, guiding them through symptoms and treatment options to secure appointments
Job Summary
This role serves as the first voice a patient hears, guiding them through symptoms and treatment options to secure appointments.
The position requires deep understanding of healthcare workflows and the ability to navigate insurance barriers to minimize booking obstacles.
Full-time team members are eligible for medical, dental, vision insurance and a 401(k) with company match.
Matching Summary
This role serves as the first voice a patient hears, guiding them through symptoms and treatment options to secure appointments.
Salary
Base: $25/hour; On-Target Earnings: $65,000–$75,000 annually (includes base + commission); Benefits: Medical, Dental, Vision Insurance, 401(k) with Company Match
Skills & Requirements
Must-have
Bilingual English Spanish speaking
Medical call center experience
Insurance verification skills
High volume phone calling
EMR/CRM documentation
Nice-to-have
Resilience to rejection
Competitive work ethic
Coachability and growth mindset
Experience in urgent care or dental front desk
Key Requirements
Bilingual in Spanish required
Experience in medical call centers or front desk scheduling
Proven track record converting calls into booked visits