Helpdesk Technician

Booz Allen Hamilton

Arlington, VA, United States
Base: $62,000.00 to $141,000.00; bonus/equity: not...
Hybrid
Windows operating systems expertise
Active directory experience
Customer support in it operations
You will provide in-depth support and lead problem-solving efforts for specific technology products

Job Summary

  • You will provide in-depth support and lead problem-solving efforts for specific technology products.
  • Join our team and solve daily challenges as we improve the cyber maturity profile of DoD systems.
  • We focus on growing as a team, sharing expertise through leadership and mentoring.

Matching Summary

You will provide in-depth support and lead problem-solving efforts for specific technology products.

Salary

Base: $62,000.00 to $141,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Windows operating systems expertise
  • Active Directory experience
  • Customer support in IT operations

Nice-to-have

  • Experience with Jira and Atlassian tools
  • Knowledge of call center best practices
  • Familiarity with VMware and Hyper V

Key Requirements

  • 1+ years of IT support experience
  • Active TS/SCI clearance
  • DoD 8140 Certification such as Security+ CE

Work Rights

Not specified

Tailored Resume

Cover Letter