Csr: Customer Service Representative

HCM Portal (UPS)

Th
Customer service experience
Case investigation skills
Call handling abilities
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • customer service experience
  • case investigation skills
  • call handling abilities

Nice-to-have

  • team collaboration skills
  • passion for helping others
  • problem-solving mindset

Key Requirements

  • experience in customer service
  • ability to document customer concerns

Work Rights

Not specified

Tailored Resume

Cover Letter