Service Manager - 11 Month Contract - The Rec Room Brentwood

mycineplex.ca

Brentwood, Alberta, Canada
Base: $50,000 - $55,000 cad; bonus/equity: not spe...
Ensure policies and standards are followed
Protect company assets and inventory
Maximize sales and profitability
The Service Manager will ensure policies, procedures, and standards are adhered to in all guest-facing and culinary areas, protecting company assets and maximizing sales and profitability

Job Summary

  • The Service Manager will ensure policies, procedures, and standards are adhered to in all guest-facing and culinary areas, protecting company assets and maximizing sales and profitability.
  • Key responsibilities include overseeing the guest experience, managing profit and loss, reducing employee turnover, and maintaining revenue and payroll budgets while keeping quality and service consistently high.
  • This role involves recruiting, training, and coaching management and staff, implementing disciplinary actions, and ensuring all operations meet legislative cleanliness and safety standards.

Matching Summary

The Service Manager will ensure policies, procedures, and standards are adhered to in all guest-facing and culinary areas, protecting company assets and maximizing sales and profitability.

Salary

Base: $50,000 - $55,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Ensure policies and standards are followed
  • Protect company assets and inventory
  • Maximize sales and profitability
  • Accountability for guest experience
  • Maintain high quality and service
  • Drive financial performance
  • Manage inventory and shrinkage

Nice-to-have

  • Maintain a culture of hospitality
  • Build bench-strength of staff
  • Positive morale and employee centered environment
  • Share best practices across departments
  • Respond quickly in a dynamic environment

Key Requirements

  • 1-3 years of management experience
  • Post-Secondary education in business/hospitality preferred
  • Customer service and people management experience
  • Ability to lead teams in high volume
  • Strong conflict resolution skills
  • Proficient with Microsoft Office Suite
  • Provincially applicable alcohol certificate

Work Rights

Not specified

Tailored Resume

Cover Letter