Remote Service Design Principal

Jobgether

Virginia, US
Fully remote
Principal service designer experience
Customer journey enhancement
Cross-functional collaboration leadership
Jobgether is seeking a Remote Service Design Principal to enhance customer experiences in the home financing sector. The role focuses on defining strategic service directions, fostering cross-functional collaboration, and driving service innovation

Job Summary

  • This role is vital to enhancing the customer journey within the financing realm, shaping experiences that impact millions.
  • You will have the opportunity to define strategic service directions and facilitate cross-functional collaboration to ensure a seamless integration of customer needs with business objectives.
  • Your leadership will drive service innovation while creating actionable frameworks for senior leaders.

Matching Summary

Match Score: 85

Jobgether is seeking a Remote Service Design Principal to enhance customer experiences in the home financing sector. The role focuses on defining strategic service directions, fostering cross-functional collaboration, and driving service innovation.

Skills & Requirements

Must-have

  • Principal Service Designer experience
  • Customer journey enhancement
  • Cross-functional collaboration leadership
  • Strategic service direction definition
  • Digital landscape navigation

Nice-to-have

  • Actionable framework creation
  • Senior leader facilitation
  • Service innovation drive
  • Millions of user impact

Work Rights

Not specified

Tailored Resume

Cover Letter