Team Manager, Sales Engineering

Staples Business

Framingham, MA, United States
Base: $78,000 - $108,000; bonus: + bonus; benefits...
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4+ years management experience
Experience leading onboarding programs
Strong people leadership skills
** Staples Business is seeking a Team Manager for their Sales Engineering team, responsible for leading the onboarding of complex and strategic customers. The role emphasizes strong leadership, customer-centric approaches, and collaboration with sales teams, while offering a competitive salary and benefits. **

Job Summary

  • This role leads a team responsible for delivering seamless onboarding experiences for complex and strategic customers.
  • The position offers flexible PTO of 22 days plus 7 observed paid holidays and a company match 401(k).
  • You will act as an escalation point for complex customer issues while balancing satisfaction with operational efficiency.

Matching Summary

Match Score: 75

** Staples Business is seeking a Team Manager for their Sales Engineering team, responsible for leading the onboarding of complex and strategic customers. The role emphasizes strong leadership, customer-centric approaches, and collaboration with sales teams, while offering a competitive salary and benefits. **

Salary

Base: $78,000 - $108,000; Bonus: Plus bonus; Benefits: Flexible PTO (22 days), Holiday Schedule (7 days), 401(k) match

Skills & Requirements

Must-have

  • 4+ years management experience
  • Experience leading onboarding programs
  • Strong people leadership skills
  • Proficiency in Microsoft Excel Outlook Word
  • Ability to influence cross-functional partners

Nice-to-have

  • Bachelor's degree preferred
  • Background in Sales or Customer Success
  • Passion for operational excellence
  • Comfort leading through change
  • Customer-first mindset

Key Requirements

  • 4+ years in management or project management
  • Experience using performance metrics
  • Ability to travel as needed

Work Rights

Not specified

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