Customer Experience Associate - Mandarin And/or Cantonese And/or Spanish Language Skills An Asset

TD Canada Trust

North Vancouver, British Columbia, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Customer transaction processing
Customer needs assessment
Problem resolution
At TD Canada Trust, you will build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, you will build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and resolve customer concerns while achieving assigned goals.
  • TD is committed to providing fair and equitable compensation, growth opportunities, and skill development, with a Total Rewards package including base salary, variable compensation, and comprehensive benefits.

Matching Summary

At TD Canada Trust, you will build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer transaction processing
  • Customer needs assessment
  • Problem resolution
  • Promoting banking solutions
  • MS Office proficiency
  • Dynamic communication skills

Nice-to-have

  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact
  • Positive work environment
  • Team effectiveness

Key Requirements

  • High School diploma or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Initiative, accuracy, and detail orientation
  • Mandarin, Cantonese, or Spanish language skills are an asset

Work Rights

Not specified

Tailored Resume

Cover Letter