Travel & Expenses Customer Support Analyst (spanish Speaker)

Airbus Portugal SA

Coimbra, Portugal
Hybrid
Fluency in english and spanish
1+ year of customer support experience
Strong phone contact handling skills
The role involves managing incoming phone calls, emails, and chat messages while maintaining a positive tone with customers

Job Summary

  • The role involves managing incoming phone calls, emails, and chat messages while maintaining a positive tone with customers.
  • Candidates will build relationships with Airbus travelers and provide accurate information based on company policies.
  • The position offers diverse career opportunities and a hybrid working model.

Matching Summary

The role involves managing incoming phone calls, emails, and chat messages while maintaining a positive tone with customers.

Skills & Requirements

Must-have

  • Fluency in English and Spanish
  • 1+ year of Customer Support experience
  • Strong phone contact handling skills

Nice-to-have

  • Proactive and autonomous attitude
  • Ability to promote best practices
  • Experience with KDS NEO

Key Requirements

  • Fluency in English and Spanish
  • 1+ year of work experience
  • Strong knowledge of computer operation

Work Rights

Not specified

Tailored Resume

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