Area Installation Specialist - Tampa, Fl

Home Depot

Tampa, FL, US
Technical measures and assessments
Job site inspections
Customer complaint resolution
The Area Installation Specialist is responsible for assisting with the customer experience throughout the install job life cycle, including performing technical measures and assessing pre-existing conditions

Job Summary

  • The Area Installation Specialist is responsible for assisting with the customer experience throughout the install job life cycle, including performing technical measures and assessing pre-existing conditions.
  • Responsibilities include conducting Job Site Inspections to review quality of work, meeting with customers, and resolving customer complaints to ensure the install experience is consistent with THD standards.
  • The role involves managing all jobs from an assigned area and product category, ensuring timely closure of open services and overall customer satisfaction.

Matching Summary

The Area Installation Specialist is responsible for assisting with the customer experience throughout the install job life cycle, including performing technical measures and assessing pre-existing conditions.

Skills & Requirements

Must-have

  • Technical measures and assessments
  • Job site inspections
  • Customer complaint resolution
  • Service provider issue resolution
  • Project change approval
  • Ensuring customer satisfaction

Nice-to-have

  • Action oriented
  • Business insights
  • Collaborates effectively
  • Strong negotiating skills
  • Problem solving and multi-tasking

Key Requirements

  • 5 years of work experience
  • Bachelor's degree or equivalent
  • Legally permitted to work in the United States
  • Must be eighteen years of age or older

Work Rights

Not specified

Tailored Resume

Cover Letter