Chargé.e Relation Client Énergie F/h

Intrum

Nantes, France
Base: €1,823.03-€2,100 monthly gross; bonus/equity...
Customer debt mediation
Financial mediation experience
Multichannel client relations
Act as a trusted advisor to support debtor clients, propose amicable solutions, and resolve disputes

Job Summary

  • Act as a trusted advisor to support debtor clients, propose amicable solutions, and resolve disputes.
  • Negotiate payment plans and schedules based on solvency studies, while processing invoices and conducting preventive reminders.
  • Intrum offers variable working hours, a monthly gross salary between €1,823.03 and €2,100, and benefits including meal vouchers and a CSE.

Matching Summary

Act as a trusted advisor to support debtor clients, propose amicable solutions, and resolve disputes.

Salary

Base: €1,823.03-€2,100 monthly gross; Bonus/Equity: Not specified; Benefits: Meal vouchers, CSE, free parking, transport reimbursement

Skills & Requirements

Must-have

  • customer debt mediation
  • financial mediation experience
  • multichannel client relations
  • payment plan negotiation
  • solvency assessment

Nice-to-have

  • supportive international environment
  • dynamic team culture
  • challenge-oriented mindset
  • active listening skills
  • digital tool proficiency

Key Requirements

  • Experience in customer relations
  • Experience in financial mediation
  • Multichannel customer relations techniques knowledge
  • Digital and IT tools proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter