The Product Enablement team leverages the Trailhead platform to deliver world-class learning to employees globally, transforming how people build skills
Job Summary
The Product Enablement team leverages the Trailhead platform to deliver world-class learning to employees globally, transforming how people build skills.
As the Technical Lead, you will lead the strategy, design, and scaling of engaging, best-in-class product enablement for Agentforce Marketing and Commerce.
This role combines product depth, systems thinking, and executional rigor, enabling thousands of customer-facing professionals to accelerate product mastery worldwide.
Matching Summary
The Product Enablement team leverages the Trailhead platform to deliver world-class learning to employees globally, transforming how people build skills.
Skills & Requirements
Must-have
Agentforce Marketing & Commerce Cloud expertise
Trailhead content development
Live hands-on training delivery
Instructional design principles
AI/LLM technologies for content
Nice-to-have
Salesforce sales methodology
Creative thinking and project management
Entrepreneurial and fast-paced environment
Key Requirements
Demonstrated product expertise in Agentforce Marketing and/or Agentforce Commerce
Experience with technical sales/post-sales
Aptitude in instructional design and live training delivery