Team Leader Repairs Belux

KONE Belgique & Luxembourg

Belgium, Belgium, Belgium
Hybrid
Supervise repair specialists and admins
Manage workload and priorities
Analyze technical repair requests
Supervise Repair Specialists and Repair Admins to ensure fast, qualitative, and profitable management of repairs from request to invoicing

Job Summary

  • Supervise Repair Specialists and Repair Admins to ensure fast, qualitative, and profitable management of repairs from request to invoicing.
  • Organize workload, manage priorities, monitor performance via KPIs, and develop team skills for 8 collaborators across multiple sites.
  • Contribute to strategic projects like AI implementation and process optimization, balancing people management with project delivery.

Matching Summary

Supervise Repair Specialists and Repair Admins to ensure fast, qualitative, and profitable management of repairs from request to invoicing.

Skills & Requirements

Must-have

  • Supervise Repair Specialists and Admins
  • Manage workload and priorities
  • Analyze technical repair requests
  • Process and control Service Orders
  • SAP and Salesforce proficiency
  • Fluent French, Dutch, and English

Nice-to-have

  • Drive continuous improvement projects
  • Foster a collaborative work environment
  • Adapt to evolving business needs

Key Requirements

  • Experience in mixed team management
  • Remote and multi-site management skills
  • Strong technical understanding or learning ability

Work Rights

Not specified

Tailored Resume

Cover Letter