Motion Automation Intelligence- Customer Service Representative Ii
GENUINE PARTS COMPANY
Not specified; not specified; benefits include hea...
Not specified
Excellent written and verbal communication skills
Strong negotiation and time management abilities
Ability to multi-task in a fast-paced environment
The Motion Automation Intelligence - Customer Service Representative II position at Genuine Parts Company focuses on ensuring customer satisfaction through various order processing and relationship-building tasks. The role requires strong communication, negotiation skills, and a background in customer service, with an emphasis on maintaining inventory levels and assisting less experienced team members
Job Summary
The role ensures customer expectations are accurately determined and fully met while providing guidance to less experienced staff.
Employees influence gross profit by negotiating sale and purchase prices within specific parameters and adjusting non-contract pricing based on competition.
The company offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, and paid vacation.
Matching Summary
Match Score: 85
The Motion Automation Intelligence - Customer Service Representative II position at Genuine Parts Company focuses on ensuring customer satisfaction through various order processing and relationship-building tasks. The role requires strong communication, negotiation skills, and a background in customer service, with an emphasis on maintaining inventory levels and assisting less experienced team members.
Salary
Not specified; Not specified; Benefits include healthcare, 401(k), tuition reimbursement, vacation, sick, and holiday pay
Skills & Requirements
Must-have
Excellent written and verbal communication skills
Strong negotiation and time management abilities
Ability to multi-task in a fast-paced environment
Proficiency with computer systems and order entry
Basic product knowledge of industrial automation items
Nice-to-have
Experience guiding less experienced representatives
Ability to build long-term customer relationships
Skill in resolving complex customer inquiries
Reliability and attention to detail in operations
Key Requirements
High school diploma or GED required
Three to five years of related experience
Equivalent combination of education and experience accepted