I-drive Sr Member Experience Professional - Branch

Partners Federal Credit Union

Lake Buena Vista, FL, United States
Base: $22.33 to $33.35 ph; bonus/equity: may be pr...
On-site
Exceptional member service
Promote and cross-sell products
Process financial transactions
The Senior Member Experience Professional serves as a key frontline leader dedicated to building and nurturing long-term, profitable relationships with our members by understanding their financial needs and delivering the most suitable solutions

Job Summary

  • The Senior Member Experience Professional serves as a key frontline leader dedicated to building and nurturing long-term, profitable relationships with our members by understanding their financial needs and delivering the most suitable solutions.
  • As a Senior Member Experience Professional, you will take on a leadership role within the team, guiding and mentoring other Member Experience Professionals, addressing complex member inquiries, and supporting the Member Experience Manager when needed.
  • And as the credit union for The Walt Disney Company, our exclusive connection ensures best-in-class benefits and perks—because we believe that when people feel supported, they thrive.

Matching Summary

The Senior Member Experience Professional serves as a key frontline leader dedicated to building and nurturing long-term, profitable relationships with our members by understanding their financial needs and delivering the most suitable solutions.

Salary

Base: $22.33 to $33.35 per hour; Bonus/Equity: May be provided; Benefits: Full range of medical, financial, and/or other benefits

Skills & Requirements

Must-have

  • Exceptional member service
  • Promote and cross-sell products
  • Process financial transactions
  • Cash handling
  • Spanish language skills

Nice-to-have

  • Leadership and mentoring
  • Digital banking education
  • Teamwork and conflict resolution
  • Welcoming and professional presence

Key Requirements

  • High School Diploma or GED
  • 3 to 5 years of relevant work experience
  • Minimum 2 years financial and sales experience
  • Minimum 2 years cash handling experience
  • Minimum 1 year leadership role experience
  • Notary, Medallion, NMLS certifications

Work Rights

Not specified

Tailored Resume

Cover Letter