Not specified; salary reviews included; annual com...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
The role involves managing a portfolio of CTP claims and communicating with claimants and healthcare providers to assist in recovery and return to work
Job Summary
The role involves managing a portfolio of CTP claims and communicating with claimants and healthcare providers to assist in recovery and return to work.
EML offers a supportive learning culture with full training provided, allowing candidates without previous case management experience to thrive.
Employees enjoy flexible working arrangements including up to 3 days per week from home after training completion, along with comprehensive benefits like paid parental leave.
Matching Summary
The role involves managing a portfolio of CTP claims and communicating with claimants and healthcare providers to assist in recovery and return to work.
Salary
Not specified; Salary reviews included; Annual company incentive scheme available
Skills & Requirements
Must-have
Claims management experience OR customer service skills
Allied health experience preferred
Strong written and verbal communication skills
Stakeholder engagement and management skills
Analytical problem solving and decision making
Nice-to-have
Personal injury experience in alternative schemes
Empathetic resilient and motivational approach
Positive attitude and willingness to learn
Outcome and results focused mindset
Experience with legislative regulatory requirements
Key Requirements
Demonstrated experience in claims management OR strong customer service skills OR allied health experience
Personal injury experience in alternative schemes highly desirable
Highly developed organizational and coordination skills