Manager, Fleet Command Center

Maymobility

Ann Arbor, MI, United States
On-site
5+ years dispatching or logistics experience
2+ years direct people management experience
Fleet coordination and route optimization skills
May Mobility is seeking a Manager for their Fleet Command Center (FCC) to oversee daily operations, team performance, and ensure rider safety and satisfaction. The ideal candidate will have significant experience in operations management, particularly in logistics or transportation, and possess strong leadership and communication skills

Job Summary

  • The FCC Manager leads the Fleet Command Center team, owning day-to-day operations and ensuring rider safety and satisfaction.
  • This role serves as the senior escalation point for high-impact ridealongs and partners with Site Operations and Engineering to scale the function.
  • Candidates must have 5+ years of experience in dispatching, logistics, transportation, or operations with a focus on fleet coordination.

Matching Summary

Match Score: 85

May Mobility is seeking a Manager for their Fleet Command Center (FCC) to oversee daily operations, team performance, and ensure rider safety and satisfaction. The ideal candidate will have significant experience in operations management, particularly in logistics or transportation, and possess strong leadership and communication skills.

Skills & Requirements

Must-have

  • 5+ years dispatching or logistics experience
  • 2+ years direct people management experience
  • Fleet coordination and route optimization skills
  • High school diploma or equivalent

Nice-to-have

  • Experience in 24/7 command center environments
  • Background in autonomous vehicles or rideshare
  • Bachelor's degree preferred
  • Strong stakeholder management across engineering

Key Requirements

  • 5+ years in dispatching, logistics, or operations
  • 2+ years of direct people management experience
  • High school diploma or equivalent required

Work Rights

Not specified

Tailored Resume

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