ACEXCELLENT CONSULTING PTE. LTD. is seeking a Service Support Executive to provide administrative and operational support to their service team in the medical and scientific equipment sector. The role involves coordinating maintenance, managing service requests, and ensuring excellent customer service
Job Summary
The Service Support Executive provides administrative and operational support to ensure smooth coordination of maintenance, repairs, installations, and excellent customer service for scientific equipment.
Responsibilities include preparing service quotations, coordinating maintenance schedules, and generating detailed reports while maintaining accurate service records.
Candidates must have a Diploma in Business, Science, or Engineering with at least 3 years of experience in service coordination or business operations.
Matching Summary
Match Score: 75
ACEXCELLENT CONSULTING PTE. LTD. is seeking a Service Support Executive to provide administrative and operational support to their service team in the medical and scientific equipment sector. The role involves coordinating maintenance, managing service requests, and ensuring excellent customer service.
Skills & Requirements
Must-have
Prepare service quotations and contracts
Coordinate preventive maintenance schedules
Generate reports using Microsoft Office tools
Maintain accurate service records and databases
Liaise with customers and service engineers
Nice-to-have
Prior experience in scientific laboratory equipment industry
Familiarity with SAP or other ERP systems
Positive attitude with willingness to learn
Collaborative team player across departments
Meticulous organization and attention to detail
Key Requirements
Diploma in Business, Science, or Engineering
Minimum 3 years of experience in service coordination
Proficiency in Microsoft Office applications
Strong spoken and written English communication skills