This position is responsible for coordination of Reception Services across a campus in addition to general reception duties while reporting to the Facilities Manager
Job Summary
This position is responsible for coordination of Reception Services across a campus in addition to general reception duties while reporting to the Facilities Manager.
You will provide support and leadership of onsite reception teams while ensuring visitor management systems are up to date and visitors are pre-registered, coordinating reception teams to ensure all reception desks have adequate cover especially during peak times.
This role contributes to JLL's business objectives by ensuring service excellence across campus, coordinating service support such as Technicians and Janitorial for resolution of issues, ensuring new processes and standards are implemented across sites in conjunction with Program Manager, and maintaining JLL's reputation for excellence in corporate real estate services through seamless reception coordination and team leadership as part of overall Facilities Team.
Matching Summary
This position is responsible for coordination of Reception Services across a campus in addition to general reception duties while reporting to the Facilities Manager.
Skills & Requirements
Must-have
Visitor management systems
Coordination of reception teams
General reception duties
Facilities Team support
Service excellence across campus
Nice-to-have
Ambassador of team
Go above and beyond
Professionalism at all times
Outstanding customer service skills
Key Requirements
Previous experience in high-profile corporate environment
Fluency in English and local language
Proficient knowledge of Microsoft Office Pack
Ability to communicate at all levels
Ability to manage reception area furniture and equipment