Ms Engineer, Unix

NTT DATA

Solid working knowledge of cloud/web applications
Experience with scom, solarwinds, snmp traps
Ability to modify xml, json, regular expressions
The role involves providing L3 support for NTT platforms while acting as a customer advocate for incident resolution

Job Summary

  • The role involves providing L3 support for NTT platforms while acting as a customer advocate for incident resolution.
  • Candidates must possess solid troubleshooting skills and the ability to collaborate with cross-functional operations and engineering teams.
  • NTT DATA is a global innovator serving 75% of the Fortune Global 100 with a commitment to diversity and inclusion.

Matching Summary

The role involves providing L3 support for NTT platforms while acting as a customer advocate for incident resolution.

Skills & Requirements

Must-have

  • Solid working knowledge of cloud/web applications
  • Experience with SCOM, Solarwinds, SNMP traps
  • Ability to modify XML, JSON, Regular Expressions
  • Strong understanding of HTTP/HTTPS Request Cycle
  • Proficiency in analyzing log files and debugging
  • Knowledge of REST/SOAP Web Services and SSO
  • Basic object-oriented programming skills (Java)

Nice-to-have

  • Seasoned experience providing customer facing support
  • Demonstrated experience with web development support
  • Familiarity with ServiceNow platform (ITSM, ITOM)
  • Mentoring less experienced team members
  • Creative problem-solving approach

Key Requirements

  • Bachelor's degree in Information Technology or Computer Science
  • ITIL v3 certification required
  • Seasoned experience in technical support and web development
  • On-site workplace type requirement

Work Rights

Not specified

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