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TP ICAP seeks a Service Control Centre Engineer for their Taguig City, Philippines location. The role requires expertise in system administration, networking, and cloud platforms, providing critical support in a 24/7 environment for a global financial services company.
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Job Summary
Monitor, troubleshoot, and resolve infrastructure and application issues across on-premise and cloud environments.
Provide first and second-line operational support for Linux and Windows-based systems, ERP Financials modules, and reporting.
Participate in a 24/7 global support operation, ensuring smooth continuity of services across regions in a follow-the-sun support model.
Matching Summary
Match Score: 75
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TP ICAP seeks a Service Control Centre Engineer for their Taguig City, Philippines location. The role requires expertise in system administration, networking, and cloud platforms, providing critical support in a 24/7 environment for a global financial services company.
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Skills & Requirements
Must-have
Linux/Windows system administration
Network protocols
Cloud platforms (AWS, Azure, GCP)
24/7 global support operation
Incident management and root cause analysis
Scripting experience (Python, Perl, bash, tcl)
Nice-to-have
Proactive attitude
Excellent troubleshooting skills
Collaboration with global teams
Uphold company values and principles
Key Requirements
Proven experience in technical support, systems administration, or operations
Fundamental knowledge of Linux, Windows Server, DNS, TCP/IP, HTTP, VPN, firewalls
Familiarity with monitoring tools, ticketing systems, and incident response protocols
Experience or exposure supporting ERP, CRM, and/or Real-Time Market Data services is a strong advantage