Customer Service Manager

SGO TAS PTE. LTD.

Singapore
Bachelor's degree in business or commerce
3 to 5 years leadership experience
Professional customer service attitude
The role requires managing client inquiries professionally while ensuring concerns are addressed quickly and completely

Job Summary

  • The role requires managing client inquiries professionally while ensuring concerns are addressed quickly and completely.
  • Candidates must educate salon customers on their real needs and maintain a positive, empathetic attitude at all times.
  • The position involves gathering customer feedback for continuous improvement and coordinating with team members to ensure satisfaction.

Matching Summary

Match Score: 85

The role requires managing client inquiries professionally while ensuring concerns are addressed quickly and completely.

Skills & Requirements

Must-have

  • Bachelor's Degree in Business or Commerce
  • 3 to 5 years leadership experience
  • Professional customer service attitude
  • Product knowledge of beauty line
  • Team coordination and communication

Nice-to-have

  • Prior experience in the beauty industry
  • Exceptional people skills
  • Ability to handle difficult customers calmly
  • Computer literacy
  • High appearance standards adherence

Key Requirements

  • Bachelor's Degree in Business, Commerce or relevant fields
  • Three (3) to five (5) years of management experience
  • Prior experience in the beauty line preferred

Work Rights

Not specified

Tailored Resume

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