You’ll be the point person ensuring that high‑visibility, customer‑facing issues are quickly identified, accurately diagnosed, and driven to closure
Job Summary
You’ll be the point person ensuring that high‑visibility, customer‑facing issues are quickly identified, accurately diagnosed, and driven to closure.
You’ll use CTF (Captured Test Fleet) vehicles, development vehicles, and field feedback to reproduce issues, validate fixes, and ensure robust diagnostic strategies.
In this role, you’ll also mentor newer team members and help scale our issue‑resolution capability as the number of vehicle programs continues to grow.
Matching Summary
You’ll be the point person ensuring that high‑visibility, customer‑facing issues are quickly identified, accurately diagnosed, and driven to closure.
Skills & Requirements
Must-have
in-vehicle troubleshooting experience
vehicle electrical architecture
serial data (CAN, LIN, Ethernet)
Vehicle Spy scripts
ECU flashing and software updates
work onsite at Milford and Warren facilities
Nice-to-have
diagnosing parasitic drain issues
telematics systems data flows
embedded software and controls understanding
proactively uncover emerging issues
Key Requirements
BS in Engineering or 8+ years equivalent experience