Sr. Manager, Operations Management

CIBC

Chicago, IL, United States
Base: $115,000 - $140,000; bonus/equity: incentive...
Hybrid
Syndicated loan operations management
Client issue resolution
Team performance monitoring
The Syndication Servicing Team Manager is responsible and accountable for leading the syndication servicing team within Loan Services, managing daily syndicated loan operations and driving team responsibilities

Job Summary

  • The Syndication Servicing Team Manager is responsible and accountable for leading the syndication servicing team within Loan Services, managing daily syndicated loan operations and driving team responsibilities.
  • This role involves fostering a culture of coaching and growth, resolving client issues, overseeing team performance and development, and ensuring alignment with CIBC’s strategic initiatives.
  • CIBC offers a hybrid work arrangement with 2-3 days per week on-site and other days remote, along with a competitive total rewards package including salary, incentive pay, and comprehensive benefits.

Matching Summary

The Syndication Servicing Team Manager is responsible and accountable for leading the syndication servicing team within Loan Services, managing daily syndicated loan operations and driving team responsibilities.

Salary

Base: $115,000 - $140,000; Bonus/Equity: Incentive compensation plan with discretionary bonus component; Benefits: Medical, Dental, Vision, HSA, Life Insurance, Disability, PTO, Holidays, 401(k)

Skills & Requirements

Must-have

  • Syndicated loan operations management
  • Client issue resolution
  • Team performance monitoring
  • Loan portfolio monitoring
  • SLA requirements management
  • ACBS experience required

Nice-to-have

  • Relationship-oriented banking
  • Coaching and professional growth
  • Data-driven decision making
  • Process improvement initiatives

Key Requirements

  • 5+ years of experience in loan servicing, banking, or financial services
  • Bachelor’s degree in Business, Finance, or related field
  • Proven team management and leadership experience
  • Strong analytical skills and data leverage
  • Excellent communication, coaching, and interpersonal skills

Work Rights

Legally eligible to work in the specified location

Tailored Resume

Cover Letter