Junior Systembetreuer (m/w/d) Für Die Region Augsburg/landsberg A. Lech
Roche
Augsburg, Bavaria, Germany
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Technical responsibility for installations
Customer representation
Device availability and service
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Roche is seeking a Junior Systembetreuer for the Augsburg/Landsberg a. Lech region, focusing on providing technical support and maintenance for diagnostic systems. The ideal candidate will have a technical background, strong customer orientation, and the ability to work autonomously while collaborating with a dedicated team.
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Job Summary
As a Junior Systembetreuer (m/f/d), you will gradually take on technical responsibility for our installed base and represent Roche directly with the customer.
Your focus will be on ensuring smooth diagnostics through high device availability and excellent service.
You will perform professional installations, maintenance, and repairs on our standard Roche devices, precisely analyzing error patterns and documenting your work.
Matching Summary
Match Score: 75
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Roche is seeking a Junior Systembetreuer for the Augsburg/Landsberg a. Lech region, focusing on providing technical support and maintenance for diagnostic systems. The ideal candidate will have a technical background, strong customer orientation, and the ability to work autonomously while collaborating with a dedicated team.
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Skills & Requirements
Must-have
technical responsibility for installations
customer representation
device availability and service
remote support
customer training on systems
identifying customer needs
efficient and independent field service
Nice-to-have
personal expression and open dialogue
thrive personally and professionally
prevent, stop and cure diseases
access to healthcare
team support and open exchange
Key Requirements
State-certified technician or degree in Electrical Engineering, Electronics, Mechatronics, or similar
First practical experience with complex technical systems
Proficiency with control and operating software
Understanding of IT connectivity for analysis systems
Fluent German and good English skills (B1/B2)
Valid driver's license and high willingness to travel