Vip Support

Minsait

IT
Base: not specified; bonus/equity: not specified; ...
On-site
Advanced troubleshooting hardware and software
Microsoft 365 collaboration tools expertise
Digital workspace support
The role involves delivering dedicated and personalized technical support to VIP users, ensuring operational continuity and high-quality service

Job Summary

  • The role involves delivering dedicated and personalized technical support to VIP users, ensuring operational continuity and high-quality service.
  • Employees benefit from a flexible work model promoting work-life balance, continuous professional development, and competitive compensation with health insurance and pension plans.
  • The company fosters an inclusive work environment that respects diversity and guarantees equal opportunities without discrimination.

Matching Summary

The role involves delivering dedicated and personalized technical support to VIP users, ensuring operational continuity and high-quality service.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Competitive salary, health insurance, pension fund, meal vouchers

Skills & Requirements

Must-have

  • Advanced troubleshooting hardware and software
  • Microsoft 365 collaboration tools expertise
  • Digital Workspace support
  • Windows systems and security tools
  • Mobile device management with Microsoft Intune
  • ITSM ticketing tools like ServiceNow

Nice-to-have

  • Creativity and innovation
  • Proactive and flexible attitude
  • Strong customer orientation
  • Team leadership and mentoring
  • Knowledge of cloud platforms Azure, AWS, Google Cloud

Key Requirements

  • Degree in Computer Science or related fields
  • At least 5 years experience in support engineer roles
  • Proficiency in Microsoft 365, Teams, Outlook, SharePoint
  • Strong knowledge of Windows, VPN, AD, Azure AD
  • Experience with iOS and Android mobile devices
  • Familiarity with ITIL and Microsoft certifications
  • Fluent Italian and good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter