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Workday is seeking a Technical Support Engineer for their Adaptive Planning Suite, based in Warsaw, Poland. The role involves providing technical support for enterprise-grade software applications, requiring a strong background in SaaS support and programming.
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Job Summary
As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
In this customer-facing role, you will partner closely with our Product Development and Support Analyst teams as an escalation point to deliver creative workarounds and long-term solutions for our global customer base.
We’re looking for local candidates or those willing to relocate to the area, with at least 50% of time spent in the office to foster collaboration and connection.
Matching Summary
Match Score: 75
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Workday is seeking a Technical Support Engineer for their Adaptive Planning Suite, based in Warsaw, Poland. The role involves providing technical support for enterprise-grade software applications, requiring a strong background in SaaS support and programming.
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Salary
Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus, annual stock grants; Benefits: Not specified
Skills & Requirements
Must-have
SaaS support background
Troubleshooting Web Services / APIs
Troubleshooting full stack web applications
Working knowledge of Linux, SQL, DBMS
Experience managing escalated cases
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Customer advocate
Passion and customer focus
Fun core value
Key Requirements
5+ years' experience in Technical Support
2+ years' experience as support engineer
Experience with enterprise cloud software
Experience with finance/financial planning software