Technical Support Engineer - Adaptive Planning

Workday

Warsaw, Poland
Base: zł167,200 pln - zł250,800 pln; bonus/equity:...
**
Saas support background
Troubleshooting web services / apis
Troubleshooting full stack web applications
** Workday is seeking a Technical Support Engineer for their Adaptive Planning Suite, based in Warsaw, Poland. The role involves providing technical support for enterprise-grade software applications, requiring a strong background in SaaS support and programming. **

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • In this customer-facing role, you will partner closely with our Product Development and Support Analyst teams as an escalation point to deliver creative workarounds and long-term solutions for our global customer base.
  • We’re looking for local candidates or those willing to relocate to the area, with at least 50% of time spent in the office to foster collaboration and connection.

Matching Summary

Match Score: 75

** Workday is seeking a Technical Support Engineer for their Adaptive Planning Suite, based in Warsaw, Poland. The role involves providing technical support for enterprise-grade software applications, requiring a strong background in SaaS support and programming. **

Salary

Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus, annual stock grants; Benefits: Not specified

Skills & Requirements

Must-have

  • SaaS support background
  • Troubleshooting Web Services / APIs
  • Troubleshooting full stack web applications
  • Working knowledge of Linux, SQL, DBMS
  • Experience managing escalated cases

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Customer advocate
  • Passion and customer focus
  • Fun core value

Key Requirements

  • 5+ years' experience in Technical Support
  • 2+ years' experience as support engineer
  • Experience with enterprise cloud software
  • Experience with finance/financial planning software

Work Rights

Not specified

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